Category Archives: training

Hats or Flags?

How one killer question highlighted the difference between consultancy and training design I received a sharp reminder today of how easy it is to lose sight of a need when you’re focussing on a solution. I’ve been designing learning solutions … Continue reading

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Pixie Dust, and Why I Cheated in my Exam

Trainers love pixie dust, and the moment you quote a number – especially a highly specific number (not “just half” but a very precise 55%) you turn theory into science. Albert Mehrabian’s work done in 1972 is widely quoted to … Continue reading

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