Author Archives: phil

Jacqueline Du Pré

Christopher Nupen’s 30th anniversary tribute to Jacqueline Du Pré (televised last night on BBC) seemed to me to be more like a wake than a documentary. It was a kind of cut-and-paste from earlier films in which Music’s pantheon spoke … Continue reading

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Hats or Flags?

How one killer question highlighted the difference between consultancy and training design I received a sharp reminder today of how easy it is to lose sight of a need when you’re focussing on a solution. I’ve been designing learning solutions … Continue reading

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You are the product – when writing your c.v.

I have been helping a friend to update his CV. Writing CVs has never been my part of my professional service however in the course of my work I have read and indeed written many CVs myself. I believe there … Continue reading

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The Dirty Dozen – 12 hot tips to guarantee your webinar will fail

Since retiring from full-time employment, I have found more time to watch and reflect on practices that previously formed much of my own working life. It is all too easy to slip into hypercritical mode when you observe the work … Continue reading

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Pixie Dust, and Why I Cheated in my Exam

Trainers love pixie dust, and the moment you quote a number – especially a highly specific number (not “just half” but a very precise 55%) you turn theory into science. Albert Mehrabian’s work done in 1972 is widely quoted to … Continue reading

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Plain English questions for analysis

In Part One of this posting I referred to Robin Hoyle’s 6 A’s and Clive Shepherd’s 20 areas of enquiry, Here I offer a selection of some of the questions I have typically asked of a client. I don’t always … Continue reading

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Plain English is just as important in Analysis as it is in the Design and Development of learning solutions.

In the past few days two things crossed my desk and set me thinking.The first was a blog by my good friend and colleague Clive Shepherd. He wrote: “As a learning professional, it’s absolutely vital when you’re taking a brief … Continue reading

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Instructional objectives have some practical use and come from a process known as “needs analysis”.

Instructional objectives have some practical use and come from a process known as “needs analysis”. That is the last of 12 truisms that have influenced how I have been doing my work as a learning and performance consultant over a … Continue reading

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You can lead a horse to water and you can make it drink

It is possible to interest people in taking up new methods and media in learning. That is the eleventh of 12 truisms that have influenced how I have been doing my work as a learning and performance consultant over a number … Continue reading

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There’s no effin’ white cabbage at Tesco

The decline in basic standards of literacy and numeracy has been much mourned by employers. This morning I went to my local Tesco to buy the missing ingredient for my Minestrone. “Do you have any hard white cabbage?” I enquired of … Continue reading

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